Cancellation Policy – Casayard
Effective Date: 19/8/2025
Casayard understands that sometimes plans change. This Cancellation Policy explains how you can cancel orders before they are shipped.
Order Cancellation by Customer
- Orders may be cancelled within 24 hours of placement without penalty.
- To cancel, contact orders@casayards.com with your order number.
Order Cancellation After Processing
- If your order has already been processed or shipped, it cannot be cancelled. Instead, you may request a return (see Return & Refund Policy).
Cancellation by Casayard
Casayard reserves the right to cancel an order if:
- The item is out of stock.
- There are pricing or listing errors.
- Fraudulent activity is suspected.
In such cases, customers will be notified immediately and receive a full refund.